英文工作報告怎么寫
大家在應該都會遇到寫工作總結的經(jīng)歷,怎么寫工作總結也就成了大家都想知道的一件事。下面學習啦小編給大家分享幾篇英文工作報告,一起看一下吧!
英文工作報告篇1
In the first half year,under the vigorouse support of GGF and the enthusiastic crew in the office,the job has been almost finished by the end of this year.
Major task for the first year:
A.Inner Adjustment:
For all the office crew joined the association for obligation,the have little experience of environmental protection and less special knowledge of birds.In order to make them better understand the task of NGO,and also to improve working efficiency,we have got together to study "" and "The Reform of Chinese Organization" at the beginning of this year.We focused on the situation and foreground of NGO in china.At the following time we concentrated on how to develop ourselves and what means can we use to streghten,ect.After approximately two weeks‘ argumentation,we learnt many about what we should do.Now,we can cooperate with each other much better.
B.Activities:
1.Personal experience:we are all in firm believing that the movement of observing birds being a great measurement,which will increase people‘s lovefor them.Dalian is a hilly area which makes it quite different from here to there.For the sake of gathering more suitable place to observe birds,the 8 of our cadremen went to the Bin Hai Road,Dahei mountain,Lushun Farmland and circumjacent villages and towns.Finally,we chose Lao Tie Mountain,the forest in Bin Hai Road,Bird‘s Forest,Two Islands Bay,Lushun Farm etc.This has established the basement of observing birds in the Autumn.
2.In order to promote more and more people to protect the birds in Dalian,we held an article match with the theme of "Take Good Care of Birds in Dalian".There are two advantages:on one hand,we could seize this opportunity to propagate to the thousands of college students in Dalian to pay more attention of birds.On the other hand,we‘d like to let more citizens know what the birds,as same as humanbeings,are worth cherishing by college students‘pleasure articles.
3.In order to widely propagate for cherishing the birds,in the early May,we held a bicycle-riding for signiture movement with the same theme "Take Good Care of Birds in Dalian".This activity was run cooperatively with the Environmental Protecting Association of Dalian Maritime University,Dalian Daily,New Business and several other broadcasting station also made immediate report.We altogether more than 30 people sent the handbills,collected signitures,made survey,which made this activity more splendid.Not only was the scroll filled with people‘s signiture,even before 10 o‘clock,but also many people felt pity that they haven‘t got a place to sign their name on.After hearing our secretary-general Weiwei Jiang‘s English introduction,a tourist from Ireland was very glad of signing his name,and left a word "significative movements"for us.We felt really happy to see that this activity had so wide influnce,and so many people attended it.All these were the affirmation of our efforts,and reflected that in the modern metropolis there are also a lot of people loving nature.
4.In the early June,we have edited "The Message of Birds in Dalian"N2.We compiled the keystone of our work and splendid articles into the book.We usually communicate with other Birds Association for the NGO and related experience.In Dalian locality,we often go out to send handbills in the universities,elementary school near Lushun in which birds formicating.We‘d like to make them understand that birds also have their own emotions.Anyone, who destroys the nature,will equal to destroy humankind.
Problem existing:For cadremen‘s lack of expenrience for organizing the activities,things are short of proper arrangement;For they have little knowledge of birds,there are still many little problems existing when editing program or holding the activities.
The main task of the second half of year:
1.The investigation of Black-faced Spoonbill of Dalian in winter
2.The propagation and education of several grade schools in Lushun
3.The edition and publishment of "The Message of Birds in Dalian"N2,and the edition of N4
July 26th 2004
Wild Bird Society of Dalian
英文工作報告篇2
時間過得真快,不覺間在新的崗位上已經(jīng)工作了兩個春秋。
Time flies, unconsciously in between new post have been working for two years.
兩年來,在學校黨委、行政的正確領導和大力支持下,在班子成員特別是集團總經(jīng)理和總支書記的指導、關心和幫助下,我注意加強思想政治學習,不斷加強個人修養(yǎng)和黨性鍛煉,自覺一致;在工作中我時刻牢記“三服務兩育人”的宗旨,恪盡職守、扎實工作,認真抓好分管工作,始終以一名共產(chǎn)黨員的標準嚴格要求自己,努力克服并糾正自身存在的問題,較好地完成了本職工作和領導交辦的各項任務,在總攬全局、統(tǒng)籌處理重大問題、協(xié)調(diào)內(nèi)外關系和主動開展工作等行政履職能力方面得到了進一步的鍛煉和提高?,F(xiàn)簡要總結如下:
Two years ago, in a school party committee, executive correct leadership and support, in the group members especially group general manager and general branch secretary guidance, care and the help, I pay attention to strengthen ideological and political learning, and constantly strengthen personal cultivation and the party spirit exercise, consciously keep consistent with the central party committee; In the work I always remember "three service two education," the purpose, fulfill their duties, the solid work, pays special attention to the serious charge of work, always with a communist party member's standard strict demands on themselves, and strive to overcome and correct their own problems, better to complete the job and the leadership turns over the handling various tasks, take overall responsibility the overall situation, to plan as a whole processing major problem, coordinating internal and external relations and active work resumption administrative ability obtained the further exercise and improve. We briefly summed up as follows:
一、積極參加思想政治學習,努力提高政治理論素養(yǎng)。
A, take an active part in ideological and political learning, and strive to improve the political theory accomplishment.
兩年來,我積極參加各類政治學習,認真學習黨的基礎理論和各項方針政策,重視對黨的十七大精神特別是學校第三次黨代會精神的學習,深刻領會其精神實質,并結合學習深刻剖析自己工作中的不足,找出自己的差距,寫出心得體會,自覺以科學發(fā)展觀和校黨代會精神來指導自己的工作實踐,時刻注意自己的言行一致,努力提高自己的政治水平和理論修養(yǎng)。通過學習,我進一步認識到自己所肩負的責任,牢固確立了 “三服務兩育人”的宗旨觀念和科學發(fā)展觀等重要思想在工作中的指導地位,增強了顧全大局、堅持原則、身體力行、率先垂范的自覺性,自己的思想認識和理論水平上升到新的高度。
Two years, I took an active part in all kinds of the political study, earnestly study the party's basic theory and various policies, attach importance to the essence of the 17th CPC especially school third party spirit of learning, a deep understanding of its essence, and in combination with the learning profound analysis of their work in of shortage, find out their gap, write comments, the determination to the scientific concept of development and school party spirit to guide their own work practice, always pay attention to his words and deeds remain consistent with the central party committee, and strive to improve their own political level and theory training. Through the study, I further understand that his shoulder responsibility, established the "three service two education" for the purpose of the concept of scientific development, and the important thought of the guiding position at work, enhance the wagging the dog, insist on principle, physically, takes the lead to hang fan's consciousness, their own ideological recognition and the theoretical level rise to new heights.
二、盡職盡責,扎實工作,廉潔自律,行政履職能力得到進一步提高。
Second, conscientious, the solid work, honesty and self-discipline, administrative resumption ability has been improved.
兩年來,自己始終保持奮發(fā)有為的精神狀態(tài),服從領導,顧全大局,嚴以律己,務實苦干。作為領導的副手,對總經(jīng)理交辦的工作,從不討價還價,保質保量完成;對自己分內(nèi)的工作積極對待,努力完成,做到既不越位,又要到位,更不失職;在同班子其他幾位同志的工作協(xié)調(diào)上,做到真誠相待,互幫互學。在廉潔自律方面,能夠按照上級和黨委關于領導干部廉潔自律的各項規(guī)定,對自己高標準、嚴要求,認真規(guī)范從政行為,自覺接受監(jiān)督,始終做到自重、自盛自警、自勵。
Two years, oneself always keep promising mental state, obey leadership, pay attention to the interests, who, pragmatic and hard work. As the deputy leader, the assigned by the general manager work, never bargain, accomplishing; To one's weight active treatment, and strive to complete, do neither offside, and to reach the designated position, more not dereliction of duty; In the same group several other comrades work coordination, do it with sincerity, teach and learn. In honesty and self-discipline, can according to ranking and the party committee about the leading cadre the provisions of honesty and self-discipline, high standard, strict requirement, carefully regulate behavior in politics, and consciously accept supervision, always do self-respect, from cheng ZiJing, self-excitation.
通過兩年多的工作磨練,在工作中自己能夠做到思路清晰,重點突出,責任明確,行政履職能力上了一個新臺階:一是培養(yǎng)了自己不畏困難、克服困難的精神。能夠以積極的心態(tài)應對和處理在工作中出現(xiàn)的困難和問題,克服了以往工作中的急躁和畏難情緒。二是提高了承擔責任的勇氣和能力。在工作中努力做到公正、公平,遇事敢于負責勇于負責,不貪功不諉過,不推諉不扯皮。三是進一步提高了自己總攬大局、統(tǒng)籌全局、顧全大局的能力,進一步認識到團結合作的重要性。團結凝心聚力,團結出干勁,團結出成績,在工作中珍惜共事機緣,自覺加強團結與合作。四是提高了自己協(xié)調(diào)內(nèi)外關系和處理重大問題的能力。能夠根據(jù)上級安排,提出思路,制定實施方案,并注重解決問題,落實實施。
Through more than two years of work discipline, in the work they can do clear thinking, highlight, clear responsibility, administrative resumption ability on a new level: one is to cultivate their overcoming difficulties, overcome difficulties spirit. In a positive state of mind to respond and handle in the work the difficulties and problems emerging in the, overcome the previous work in fear of impatience and mood. The second is to improve the responsibility of courage and ability. In the work to do justice, fair, when anything crops up to be responsible to responsible for, not pursuing work don't expect, don't shuffle don't pass the buck. Three is to further improve the overall situation, their overall global, pay attention to the interests of the ability to further realize the importance of unity and cooperation. Unity setting hearts meet force, unity out energy, unite a result, in the work cherish the chance work, conscientiously strengthen unity and cooperation. Four is to improve their internal and external relations coordination and deal with major question ability. According to the superior arrangement, and puts forward the train of thought, the implementation of the project, and pay attention to solve problems, to carry out the implementation.
三、銳意進取,積極工作,工作取得新進展,實現(xiàn)新突破。
Three, forge ahead, and actively work, work have made new progress, to achieve a new breakthrough.
1、狠抓校園環(huán)境綠化衛(wèi)生 “窗口”建設,認真清潔校園每一寸土地,科學養(yǎng)護每一棵花草樹木,努力為廣大師生創(chuàng)造一個優(yōu)雅、清潔、美麗的生活學習環(huán)境,為學校榮獲“全國綠化模范單位”和聊城市成功創(chuàng)建“全國衛(wèi)生城市”做出了積極貢獻。
1, vigorously promotes the campus environment greening health "window" construction, carefully clean campus every inch of the land, scientific maintenance every tree flowers and trees, and strive for teachers and students to create an elegant, clean and beautiful life learning environment, for the school won the "national model green unit" and liaocheng successfully created the "national health city" has made a positive contribution.
2、對愛國衛(wèi)生責任區(qū)進行了重新劃分和調(diào)整,并在各學院的衛(wèi)生責任區(qū)域豎立了衛(wèi)生責任區(qū)劃分牌,進一步明確責任單位和范圍,方便了廣大師生監(jiān)督,調(diào)動了師生參與校園管理和建設校園的積極性。
2, to the patriotic health responsibility to the division and adjustment, and in every college health responsibility area setting the health division of responsibility card, further clarify accountability unit and range, convenient the majority of teachers and students supervision, to mobilize all the teachers and students to participate in the campus management and the construction of campus's enthusiasm.
3、為實現(xiàn)學校提出的綠化建設由綠化向美化的跨越,實施了道路增綠和花卉點綴工程,豐富了學校綠化植物品種和層次,提升了校園的美化水準,使園林布局、美化效果更加突出,收到了很好的環(huán)境效果和社會反響。
3, to achieve the school put forward by greening greening construction to beautify the leap, implement the way increase green and flowers and plants to adorn engineering, enrich the school greening plant variety and level, improve the campus beautification level, make the landscape layout, beautification effect is more outstanding, has received the very good environment effect and social repercussions.
4、認真做好教學樓、實驗樓的管理與清潔,為教學服好務。與教務處積極聯(lián)系,密切配合,成功舉辦了第一屆和第二屆教學樓管理評比表彰工作,有力的推動了樓管工作再上新臺階。
4, conscientiously carry out teaching building, laboratory building management and clean, good service for the teaching affairs. And the academic administration actively contact, close cooperation, successfully held the first and the second classroom building management appraisal recognition work, powerful promotes the floor tube work to go into another new step.
5、規(guī)范了迎新和國慶花卉擺放的管理審批程序,提高了美化和觀賞效果。校園中心精心搞好花卉繁育和擺放工作,豐富了花色品種,科學養(yǎng)護來延長花期,努力為師生營造人與自然和諧相處的優(yōu)美畫卷和喜慶、歡樂、祥和的節(jié)日氣氛。
5, standardizes the orientation HeGuoQing flowers put management examination and approval procedures, improve the beautification and ornamental effect. Campus center carefully improve flowers breeding and put the work, rich varieties, scientific maintenance to prolong flowering, and strive for the teachers and students to build the harmony between human and nature beautiful picture scroll festival, joy and peace festival atmosphere.
6、近兩年我省爆發(fā)的美國白蛾重大疫情,給生態(tài)環(huán)境造成嚴重破壞。校園管理中心克服工作量大、防控任務重、雇工費用增加和藥物購置經(jīng)費緊張等諸多困難,早動手、抓主動,美國白蛾防控工作實現(xiàn)了“有蟲不成災”的防控目標。
6, nearly two years the outbreak of the United States in our province moths major epidemic, to ecological environment caused by serious damage. Campus management center overcome workload big, prevention and control task and employee costs increase and drug purchase funds nervous and so on many difficulties, early to begin, grasp the initiative, the United States moths prevention and control work to achieve the "have insect don't hazard" prevention and control target.
7、認真貫徹《勞動合同法》,合法維護學校和集團的利益。一是以經(jīng)濟合同的形式完成了對東西校區(qū)綠地的承包管理工作,既節(jié)約了經(jīng)費又避免了因實施勞動合同法而引起的勞動糾紛;二是有效地使用勞務協(xié)議工,聘用一些身體條件好的離退休或離崗待退人員,可免交三險一金,降低了用工成本,為集團節(jié)省了開支。
7, conscientiously implement the "labor contract law", the legal maintenance schools and the interests of the group. One is the economic contract form completion of the things campus green space, and the contract management work, not only save the spending and avoid the implementation of the labor contract law for caused by the labor dispute; 2 it is effective to use labor XieYiGong, hire some physical condition good retired or leave due out personnel, omissible three risks a gold, reduce the labor cost, save the money for the group.
8、完成了花卉園的市場開發(fā)工作,理順了管理體制和運行機制,實現(xiàn)了年上繳純利潤30萬元的經(jīng)濟目標?;ɑ軋@土地手續(xù)辦理工作取得重大突破,目前已上報到省廳進行審批。
8, completed the HuaHuiYuan market development work, to rationalize the management system and operational mechanism, realize the year over net profit of 300000 yuan economic goals. HuaHuiYuan land formalities have made significant breakthrough, has been reported to ShengTing for examination and approval.
9、在學校領導的支持下,積極與地方主管部門聯(lián)系,通過主動做工作,兩年累計為學校節(jié)約了近60萬元的城市垃圾處理費支出。
9, in the school leader's support, actively and local competent department contact, through the active work, two years accumulated for the school to save nearly 600000 yuan city garbage expenditure.
四、問題和不足
Four, problems and the insufficiency
通過兩年的工作磨練,自己在政治思想方面有了新進步,行政履職能力有了新提高,工作業(yè)績?nèi)〉昧诵逻M展,廉潔自律也有新成效,但是與貫徹落實科學發(fā)展觀的要求相比,與高效率履行工作職責的要求相比,與學校領導對自己提出的的期望和要求相比還有較大差距:一是學習還很不夠,缺乏系統(tǒng)性和深入性。需要在今后的工作中進一步加強政治理論學習,向優(yōu)秀學習,邊學習邊思考邊總結,深化學習效果,經(jīng)常對自己所做的工作進行反思總結、汲取經(jīng)驗教訓,增強理性思維,提高素質能力。二是思想還不夠解放,觀念還不能很好的適應科學發(fā)展觀的要求,跟不上形勢發(fā)展的需要。在今后的工作中,要進一步加大解放思想的力度,進一步加強對科學發(fā)展觀的認識、理解和運用,自覺按照科學發(fā)展觀的要求創(chuàng)新工作思路,改進工作理念和工作方式。三是要改進工作方式方法,避免苛求于人。在一些具體問題上不能事事都要求完美,因人、因事、因時要體現(xiàn)區(qū)別,要注重把大家的積極性發(fā)揮好、保護好,營造出一種生氣勃勃的良好局面,學會會干事、干成事,干好事。
Through two years of work discipline, in their political thought has a new progress, administrative resumption ability had the new enhancement, the performance achieved new progress, honesty and self-discipline also have new achievements, but with implementation of the scientific outlook on development requirements compared with high efficiency performance of the requirements of the job responsibilities, compared to oneself and school leaders put forward the expectations and requirements are obviously less than gap: one is the study is still very insufficient, lack of systematic and deep going. Need in the future work to further strengthen the study of political theory, to the excellent learning, the side learning edge thinking edge summary, deepening the study effect, often to do work summary and reflection to learn lessons, enhance the rational thinking, and improve the quality and ability. The second is enough thought liberation, concept is not very good to adapt to the requirement of the scientific development concept, couldn't keep up with the needs of the development of the situation. In the future work, must further increase the strength of emancipating the mind, further strengthen the scientific development concept understanding, the understanding and utilization, the determination according to the requirement of the scientific development concept innovation concept, the improvement work ideas and ways of working. The third is to improve working methods, avoid to criticize. In some specific issues can't all require perfect, because, because, because when it should reflect the difference, want to notice to everybody's enthusiasm play good, protect, build give a kind of lively good situation, the society will be director-general, dry to accomplish anything and do some good.
回顧過去的兩年,成績微不足道,問題和不足必須認真對待、清醒認識、及時解決。在今后的工作中,我將進一步深入貫徹落實第三次黨代會精神,按照科學發(fā)展觀的要求,扎扎實實地做好本職工作和領導交辦的各項工作任務,為實現(xiàn)學校第三次黨代會提出的各項奮斗目標和任務,為實現(xiàn)集團發(fā)展的新跨越積極作出自己的貢獻。
Review the past two years, achievement is insignificant, problems and the insufficiency must be taken seriously, sober understanding, timely solve. In the future work, I will further implementation of the third party spirit, according to the requirement of the scientific development concept, do a solid job and the leadership turns over the handling each work mission, to realize the third party school put forward the goal and task, for the group to realize the development of new cross actively make their own contribution.
英文工作報告篇3
Internship Report
I. Purpose:
First, to deepen understanding of profession, to confirm career preferences.
There are many ways to understand the career industry, for example, read related articles, consult the industry, but the most direct way is personally do the job. In the process of doing, you can determine whether you like the job and your own ability to perform. If you are competent, to find a job after graduation, you can use it as the target job; on the contrary, you must find a new direction for the work.
Second, to prepare the transition from student to profession.
It is often said, the university is an ivory tower. Indeed, there are great differences between the schools and the workplace, learning and work, students and staff. In the role of the transformation process, people's views, behavior, and psychological aspects have to make the appropriate adjustments.
Third, to enhance the competitive advantage when looking for work.
A company conducted a survey, "How to choose an employer graduates." Participating companies, including foreign, enterprises and private enterprises, the scale big and small. There is a topic so that they can choose the value, including schools, professional achievements, certificates, internship experience, social practice, accounts and so on. The results of different nature and size of the company have quite different focus, only one element is important for all companies, that is, job-related training and experience of candidates. So, if you have the relevant college internship experience in looking for work, there will be a great advantage.
II. Content:
During this month, with my father, I have got the chance to work as an intern in Tianjin Haiping Industry and Trade Company, which really excited me for a long time. The company is a start-up by my father’s friend, and it belongs to a micro-firm, so it only employed ten people or less.
After an brief self-introduction with the staff of the company, my internship started. It was my first time that I worked in a real company. I felt a little nervous because I had no idea of what kind of job I would take. As an English major student, I’m sure my knowledge of English is adequate for the job. And I have basic knowledge of foreign trade .So I think I just need to apply it into practice. During this time I worked as an assistant in the office, helped to deal with the language work, such as communicating with foreigners in English and translating the files between the companies. And I also did some daily and easy work because of my lack of work experience.
Then my first major task was handling phone lines, including incoming and outgoing phone calls in the front desk. Initially, I thought this task would be easy, after all it was just answering phone calls, but I quickly learned how much work had to be put into these phone calls. I realized that I had to better equip myself with the knowledge about the communication, be prepared for answering questionings, and memorize all the department extension as we were not allowed to reference any directory when transferring calls. Fortunately, after one week, I was able to grasp all the necessary requirements and I progressed a lot. In addition, during my first task as front desk personnel, I was exposed to other tasks, such as do some faxing and photocopying in company, preparing the material for the workmates, fetching newspaper or other documents for them. I had been doing that work almost a week. At the very beginning, I was so disappointed about what I was busy with. I was even so tired of them and gave it up. But when I saw the hard-working mates and some courage from my friends and leader, I moved on.
The following weeks, I switched gears and moved to the main office where I would spend the next two weeks in front of a computer, conducting research into different corporations in China that produce the similar products with our company. The process was not only time consuming, but complex and knotty as it involved a great amount of reading and recording. I managed to produce information, and communicate with customers and send e-mails. E-mail is the most common form of communication with customers. Therefore, we can use the knowledge about English correspondence for foreign trade we have learned in school. Many buyers or full-time purchasers simply judge your professionalism by your E-mail. Many customers also liked contacting with me on MSN or Skype, and they would ask for voice communication. At first I was nervous ,and I was always thinking about how to speak English in the right words and correct grammar. However, I found that they were not exactly strict to my English. As long as my oral English is enough to communicate and I know professional product knowledge, they can understand what I say. They are all outgoing but serious when talking about business.
Though hard and a little boring, I can be a part of the social society and enjoyed the pressure and competition from the outside world, quite different from the school yard. And also, many disadvantages and weakness have shocked me so much during the intern time. When I was blamed or criticized for my fault at first, I would try to argue with them and avoid my duty in the case. However, now, after such a long time training, I will be silent to accept what they teach me or scold me, and then self-question myself to make some changes. What I learned at school is so limited that I can hardly put into practice when faced with different complicated situations in society. So there is no doubt that I’ll read more and experience much to balance the book-knowledge and social life. And only in this way, can I be of importance to me, then to the country.
III. Gains:
“Study for the sake of use.” as a Chinese saying goes, I should say that there does exist a big gap between theories and practice. During this internship period, I have learned a lot of things that I can't get from our books:
First, it offers me an opportunity to get in touch with the things that I haven't encountered before. Many products of our company are stranger to us. Furthermore, I have broadened my horizons.
Secondly, the internship rightly provides me with a good chance to train my ability of communication and improve the spirit of teamwork. There are about ten employees in all. I didn't get acquainted with any of the other four, but in the first week, we got familiar with each other and shared information with each other. Also, when I encounter a difficult case, I'll also turn to the senior members of this department for help and they are always ready to help. Harmonious interpersonal relationship, right? Yes,a good relationship with our colleagues is priceless treasure to us as well as a strong sense of teamwork.
Thirdly, English is just a tool for communication. Therefore, as an English major student, we can't be limited to the study of the language but involve ourselves with knowledge of other areas. In the first few days, I always felt frustrated because there were so many new terms that I couldn't digest thoroughly. Although I can do very well in English reading, there are much desired for me to understand the situations provided by customers. However, practice makes perfect. With almost one-month practice, I now manage to handle the cases well. Knowledge, like the sea, is boundless; only through hard study can one reach the destination. It is completely right.
IV. Problems and Solutions :
The first one is related with the foreign trade terms. Such as quotation, ordering, terms of payments, out-factory preparation and payment. They are the most complicated and difficult issues. Because my major is not business English, I did not know the jargon and the professional name of our products at the beginning. I would read some books about International Trade to learn them by myself. And sometimes, I would ask others to explain them for me. The best solutions will be taken down into my note book. I know it does need some time to experience in handling such cases.
The second, my working attitude is not good enough. At first, I did not realize the seriousness of working. But I tried to correct my thoughts and focused myself on my work. But the members there did offer great help and teach me a lot of things.
The third, being shy is always my weakness. In fact, when I am with my friend, I am talkative. But during my work there, at first, I get nervous with the strangers.
The last but not least, my oral English is not good enough and I must practice it again and again to improve it. When I was talking with the foreigners I found that sometimes it was very hard to understand what they are talking about, not because of sick listening comprehension, but their accents, which really bothered me a lot. What we learned in the class is Standard English, so it is easy for us to understand each other. There are some customers’ pronunciation I cannot understand. One time, a client called me on Skype, so I found that he spoke very fast and I just can catch "Hello!" Then I could not understand any word and I immediately told him I do not understand what he said, and then he typed while I speak. So I'll work hard to get a good command of oral English and listen to the pronunciation from different countries frequently. Thus I'll have a more fluent communication with my clients. Actually, I've been taken action right away. I try my best to make friends and chat with them from different countries. I'll work even harder.