職場英語禮儀
職場英語禮儀
禮儀是人們在社會交往中由于受歷史傳統(tǒng),風(fēng)俗習(xí)慣,宗教信仰,時(shí)代潮流等因素影響而形成,今天學(xué)習(xí)啦小編為你整理了職場英語禮儀,歡迎閱讀。
職場禮儀的英語范文
下屬對上司:1.Do not ask him/her private life, unless you have to;2. Usage of formal language---do not talk like you are talking with your friend; 3. Hold the door for him/her; 4.Act professionally; 5. Get things done before deadline.
上次對下屬:1.Do not as him/her private life, unless you have to; 2.Even though you are the boss, but don't forget, be respectful to people who work for you;3.Do not step over the line---- keep your relationship within work;4.Show that you care about your employees, not only care about what they can do for you;5.Do not ever ask them to deal with your private problems, also, never ask them to work extra shifts without paying them.
以前的公司一般有總機(jī),由接線員將電話轉(zhuǎn)接到各部門或者個(gè)人?,F(xiàn)在很多公司擁有類似的前臺服務(wù)。那么,如果你是在為別人轉(zhuǎn)接電話的話應(yīng)當(dāng)怎么說呢。
電話轉(zhuǎn)接
i’ll put you through right now.
我現(xiàn)在就幫你轉(zhuǎn)接過去。
i’ll connect you with the department you want. hold on for a minute.
我將電話轉(zhuǎn)到您需要的部門。請稍后。
i’ll switch you over to mr. clark.
我將您的電話轉(zhuǎn)給克拉克先生。
i’m sorry but the number is engaged. we’ll call you if connected.
很抱歉電話占線,如果接通了我們就給您打電話。
訂購商品及詢問
1. i'd like to place an order for your party dress from your catalog. 我想要訂你們目錄上的晚禮服。
2. may i order some flowers? 我可以訂些花嗎?
3. how can i pay for this item? 我要怎么付款?
4. i'd like to buy the car on your tv commercial. 我想要買你們電視廣告上的汽車。
5. please send me your catalogue. 請寄目錄給我。
6. do you have any life menu magazine tenin stock? 你們第十期的“生活菜單”還有存貨嗎?
7. how long will it arrive? 需要多久才會送到呢?
8. the product you sent to me is not what i ordered. 你們送來的產(chǎn)品不是我訂的東西。
9. i'm calling about an order i placed a month ago. it hasn't arrived yet. 我打電話是因?yàn)橐粋€(gè)月前我訂的東西。產(chǎn)品到現(xiàn)在都還沒到。
解析:
1. 現(xiàn)在電話或網(wǎng)絡(luò)訂購在國內(nèi)也很流行,即使是人在國內(nèi)你也可以訂購?fù)鈬夸浬系漠a(chǎn)品。但在打電話前一定要先記下商品的型號及尺寸,以節(jié)省通話時(shí)間。
2. commercial有(電視、廣播中的)商業(yè)廣告之意,也可說成commercial film, 簡稱為c.f. 。而advertisement則指(平面的)廣告,簡稱為ad; advertisement mail 是廣告郵件; advertisement column是廣告欄,這些都是很常用到的。 3. place 有開出訂單之意。ie: to place an order with sb. (和某人訂訂單)
聽不清楚
1. sorry, i didn't catch you.對不起,我聽不懂你說的。
2. sorry, i didn't understand. 抱歉,我聽不懂。
3. sorry, i didn't get what you said. 對不起,我沒聽懂你說的話。
4. i can't hear you very well. 我聽不太清楚。
5. i can barely hear you. 我?guī)缀趼牪坏侥阏f的。6. i'm having trouble hearing you. 我聽不清楚。
7. we have a bad connection. 通訊效果不太好。8. i can't catch what you are saying. 我聽不太清楚你說的話。
發(fā)生上面的情況,你可以請對方在重復(fù)一遍,你可以說:
1. pardon?請?jiān)僬f一遍好嗎?
2. excuse me? 請?jiān)僬f一遍?上列兩句都是對不起之意,但用在會話上,如果后面沒有接說明,并且語尾上揚(yáng),就是要對方再說一次。聽到這句話時(shí)就要知道對方要自己再說一遍。
3. i beg you pardon? 能請你再說一遍嗎?(此句有請求對方原諒及再說一次的意思)
4. could you repeat that, please? 能請你再說一遍嗎?
英文解說職場禮儀
C:Hi, Mary. Do you have a minute? I need your help.
M:Sure. What is it?
C:公司總部幾位高層領(lǐng)導(dǎo)人這星期從美國到這里來訪問。我的老板讓我今天晚上陪其中的一位,Mr. Johnson,去參加我們客戶舉行的招待會。
M:Well, aren't you flattered that your boss asked you to do that?
C:Yes, I am. 不過,去招待會我就得把Mr. Johnson介紹給我們的客戶和在場的其他公司的同事。 I'm not confident that I can do it correctly.
M:It's simple. You need to remember three rules. Rule #1: always introduce people of lesser rank to people of greater rank.
C:把級別低的人介紹給級別高的人。OK, rule #2。
M:Rule #2 is to say the name of the most important person first.
C:噢,先說最重要的人的名字。那Mr. Johnson今天就是最重要的人物了。
M:No, 在你把他介紹給我們客戶的時(shí)候,他就沒有客戶那么重要了。
C:那倒是英文解說職場禮儀:如何禮貌的介紹別人英文解說職場禮儀:如何禮貌的介紹別人。Without clients we would have no business。所以我得先說客戶的名字,再把Mr. Johnson介紹給他們。Mary, 讓我先回去練練。一會兒我再來找你。
M:No problem英文解說職場禮儀:如何禮貌的介紹別人文章英文解說職場禮儀:如何禮貌的介紹別人出自http://www.gkstk.com/article/wk-78500000747206.html,轉(zhuǎn)載請保留此鏈接!。
M:陳豪,你剛才急忙走了,我還沒說Rule #3呢!
C:Rule #3是什么呀?
M:在說了最重要的人的名字后,你該說:I would like to introduce so and so to you。
C:讓我試一試。要是客戶的名字是Smith,我該說:Mr. Smith, I would like to introduce you to Mr. Johnson。對嗎?
M:No, 不對。你應(yīng)該說:Mr. Smith, I would like to introduce Mr. Johnson to you。要是你把我介紹給Mr. Johnson你該怎么說?
C:我該說:Mr. Johnson, I would like to introduce Mary to you.
M:That' correct。這里的差別似乎很微妙,但是很重要。我們再來復(fù)習(xí)一遍
英文解說職場禮儀:如何禮貌的介紹別人默認(rèn)。
C:OK。 Rule #1,always introduce people of lesser rank to people of greater rank。
M:對,要是我把你陳豪介紹給Mr. Johnson, 我該說:Mr. Johnson, I would like to introduce Chen Hao to you。
C:這已經(jīng)符合Rule #2: say the name of the most important person first。
M:Rule #3剛才已經(jīng)說了。OK, you're all set. Good luck tonight and enjoy!
如何用英語打招呼
你會打招呼嗎?誰不會啊!剛開始學(xué)英語的時(shí)候就學(xué)過了??墒悄阒来蛘泻粢卜秩藛?下面就教給你對不同的人打招呼的用語。
只要是朋友都能用的:
How's everything?
一切都好?
What's up?
近況如何?
What's new?
有什么新鮮事?
What's happening?
在忙什么?
任何時(shí)候都可以用,但比較見外:
How are you?
你好嗎?
適用于第一次見面:
Nice to meet you.
很高興見到你。
適用于曾經(jīng)見過,但不太熟的人:
Nice to see you again.
很高興再見到你。
適用于有一陣子沒見面的朋友:
How have you been?
你過得怎么樣?
適用于很久沒見的朋友:
Long time no see.
好久不見