有關(guān)電話英語(yǔ)溝通口語(yǔ)
有關(guān)電話英語(yǔ)溝通口語(yǔ)
當(dāng)今社會(huì)的發(fā)展對(duì)大學(xué)生的英語(yǔ)水平尤其是口語(yǔ)表達(dá)能力提出了較高的要求,為適應(yīng)飛快發(fā)展的社會(huì)形勢(shì)和不斷提高的能力要求,各高校在大學(xué)英語(yǔ)教學(xué)方面紛紛進(jìn)行各類改革,提高學(xué)生的英語(yǔ)綜合水平,特別是口語(yǔ)水平。學(xué)習(xí)啦小編整理了有關(guān)電話英語(yǔ)溝通口語(yǔ),歡迎閱讀!
有關(guān)電話英語(yǔ)溝通口語(yǔ)一
1、接電話
Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.(早上/下午/晚上好,XX公司,我是XX)
2、詢問(wèn)打電話的人的名字
Who’s calling, please? 請(qǐng)問(wèn)您是哪位?
Could I take your name, please? 請(qǐng)問(wèn)您是哪位?
3、介紹自己
This is Paul Smith speaking. 我是XX
Hello, this is Paul Smith from Smith Brothers Ltd. 您好,我是XX公司的XX
4、打電話找某人
Could I speak to John Martin, please? 我可以找下XX嗎?
I’d like to speak to John Martin, please. 我要找XX
Could you put me through to John Martin, please? 您能幫我接通XX嗎?
Could I speak to someone who …我要找XX
5、解釋某人不在
I’m afraid Mr Martin isn’t in at the moment. 抱歉XX現(xiàn)在不在。
I’m sorry, he’s in a meeting at the moment.抱歉,他現(xiàn)在正在開(kāi)會(huì)。
I’m afraid he’s on another line at the moment. 抱歉,現(xiàn)在他正在另外一條電話線接電話。
6、請(qǐng)某人不掛電話等待
Just a moment, please. 請(qǐng)稍等!
Could you hold the line, please?您可以稍等下嗎?
Hold the line, please. 不要掛斷,請(qǐng)稍等。
7、問(wèn)題
I’m sorry, I don’t understand. Could you repeat that, please? 抱歉,我不太明白,您能重復(fù)一下嗎?
I’m sorry, I can’t hear you very well. Could you speak up a little, please?抱歉,我聽(tīng)的不是太清楚,您能再大點(diǎn)聲音嗎?
I’m afraid you’ve got the wrong number. 抱歉您打錯(cuò)電話了。
I’ve tried to get through several times but it’s always engaged.我試著打了幾次,但總是占線。
Could you spell that, please? 您能拼寫下嗎?
8、接通某人
One moment, please. I’ll see if Mr Jones is available. 稍等,我看下XX是否方便。
I’ll put you through. 我?guī)湍油ā?/p>
I’ll connect you.我?guī)湍油ā?/p>
I’m connecting you now.我正在幫您接通
9、留言
Can I take a message? 我可以幫忙留言嗎?
Would you like to leave a message?你要留言嗎?
Can I give him/her a message? 我能給他/她帶個(gè)口信嗎?
I’ll tell Mr Jones that you called. 我會(huì)告訴XX您打過(guò)電話
I’ll ask him/her to call you as soon as possible. 我會(huì)讓他盡快打給您的。
打電話英文表達(dá)常用句子
1. I've been cut off.(我被強(qiáng)行掛斷電話了)
2. Sorry, you must have the wrong number.(你打錯(cuò)電話了)
3. Sorry, I'm busy at the moment.(對(duì)不起我現(xiàn)在很忙)
4. I can't get a dialing tone.(沒(méi)有撥號(hào)音)
5. The line is engaged.(電話占線)
6. Can you hear me?(你聽(tīng)得見(jiàn)我說(shuō)話嗎?)
7. I'm about to run out of credit.(我手機(jī)要沒(méi)話費(fèi)了)
8. My battery's about to run out.(我手機(jī)要沒(méi)電了)
9. I've got a very weak signal.(我的信號(hào)很弱)
10. I'll text you later.(我稍后發(fā)信息給你)
有關(guān)電話英語(yǔ)溝通口語(yǔ)二
最實(shí)用的打長(zhǎng)途電話方法
1.Hello.Overseas operator.
你好!國(guó)際電話總機(jī)。
2.I'd like to make a collect call to Japan.
我要打?qū)Ψ礁顿M(fèi)的電話到日本。
3.Country code 81,area code 138,and the number is 864-8972.
國(guó)碼是81,區(qū)域號(hào)碼是138,電話號(hào)碼是864-8972.
4.Mom.It's Helen.How's everything going?
媽媽,我是海倫。家里好嗎?
5.You can call direct if you like.
如果你喜歡的話,可以直撥。
6.Could you please tell me the international prefix and the coun-try code for Australia?
能不能告訴我國(guó)際號(hào)碼及澳大利亞的號(hào)碼?
7.…and then dial the city code and the number.
然后撥你要打的城市號(hào)碼和電話號(hào)碼。
8.Start with the international code which is 00.
一開(kāi)始要撥國(guó)際長(zhǎng)途電話號(hào)碼00.
9.What time do the special rates apply?
什么時(shí)候可用優(yōu)惠價(jià)?
10.I wonder if I can charge this call to my hotel room.
我能否把電話費(fèi)記在我的房間賬單上。
11.I'll tell the front desk clerk the charge afterwards.
講完之后我會(huì)把電話費(fèi)告訴柜臺(tái)服務(wù)員。
12.I'd like to place an overseas call to London.
我想打一個(gè)通到倫敦的國(guó)際電話。
13.Can I dial direct?
我可不可以打直撥?
14.How about the charges?
費(fèi)用如何?
15.The charges vary according to the types of call you make.
費(fèi)用根據(jù)您打電話的種類不同而有差別。
16.The cheapest is a station-to-station call,then a person-to-person call.
最便宜的是叫號(hào)電話,然后是叫人電話。
17.The mini charge will apply for the first three minutes, then each additional minute will be charged.
最低費(fèi)用適用于三分鐘,其后每多一分鐘再追加一分鐘的費(fèi)用。
18.Could you put through a collect call for me?
你能為我接一個(gè)對(duì)方付費(fèi)電話嗎?
19.And what's the number you are calling?
電話號(hào)碼呢?
20.And your name and number?
您的姓名和電話號(hào)碼呢?
21.Hang up and I'll call you back In a few minutes.
您先掛上。過(guò)幾分鐘我再打給你。
22.You have a collect call for a Mr. Ron Smith in Chicago.
您有來(lái)自芝加哥羅恩·史密斯先生的對(duì)方付費(fèi)電話。
23.Will you accept the charges?
你接受付費(fèi)嗎?
24.I have your call on the line. GO ahead, please.
電話已經(jīng)給您接通了,請(qǐng)講吧。
有關(guān)電話英語(yǔ)溝通口語(yǔ)三
電話英語(yǔ)推銷產(chǎn)品
1、我們從獲知貴公司的名稱,不知貴公司對(duì)這一系列的產(chǎn)品是否有興趣。
Your name has been given by and we like to inquire whether you are interested in these lines.
2、我們新研制的已推出上市,特此奉告。
We are pleased to inform you that we have just marketed our newly-developed.
3、我們盼望能成為貴公司的供應(yīng)商。
We are pleased to get in touch with you for the supply of.
4、我們的新產(chǎn)品剛剛推出上市,相信您樂(lè)于知道。
You will be interested to hear that we have just marketed our new product.
5、相認(rèn)您對(duì)本公司新出品的會(huì)感興趣。
You will be interested in our new product.
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