打電話英語(yǔ)情景對(duì)話:冰箱壞了打客服電話
編者按:家里的冰箱壞掉了,需要打電話給客服尋求幫助,下面我們來(lái)看看這段英語(yǔ)情景對(duì)話吧。
A:ABC customer service. How can I help you.
ABC客服,怎么幫到您?
B: There is something with my refrigerator. It is not working properly.
我冰箱有問(wèn)題,它不正常工作了。
A: Ok, what is the problem?
問(wèn)題是什么?
B: It is making a strange sound. Can anyone from your company come to check it out?
正發(fā)出怪聲,你們公司能讓你個(gè)人來(lái)看看么?
A: Yes, we have specific technicians to check those problems. However, one service visit shall be charged $20, and there maybe an additional charge for parts change.
當(dāng)然,我們有專門的技術(shù)人員看這些問(wèn)題。但是,去看一次收費(fèi)20美元,如果零件有更換還要再額外收費(fèi)。
B: Ok, got it. I will pay, just send someone to check it out.
明白了。我會(huì)付,趕緊讓人來(lái)。
A: All right. The technician will call you back and have an appointment with you. What is your phone number?
好的,技術(shù)人員會(huì)給你打電話并且約時(shí)間。您電話多少?
B: 123-456-7890. Thanks.
報(bào)數(shù),謝謝!
A: Ok, The technician will call you later. Bye! Have a nice day!
技術(shù)人員晚點(diǎn)等會(huì)兒給您打,再見(jiàn)!祝您今天愉快!
B: You too! Bye!
你也是,再見(jiàn)!
作者:豆子
公眾號(hào):跟著豆子學(xué)口語(yǔ)
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