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學(xué)習(xí)啦 > 學(xué)習(xí)英語 > 生活英語 > 英語情景對話 > 酒店投訴英語情景對話怎么進(jìn)行投訴(2)

酒店投訴英語情景對話怎么進(jìn)行投訴(2)

時間: 韋彥867 分享

酒店投訴英語情景對話怎么進(jìn)行投訴


  酒店投訴英語情景對話4

  Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.

  邁克正在前臺和酒店經(jīng)理對話,他想投訴一下并換一間清靜的房間。

  Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.

  邁克:你好。請問你們這里誰負(fù)責(zé)接受投訴?我想投訴一下。

  Front Desk:I am the manager here.You can complain to me.How may I help you?

  前臺:我是這里的經(jīng)理,您可以向我投訴。發(fā)生什么事情了呢?

  Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.

  邁克:是這樣的。昨晚上我好幾次被酒店電話發(fā)出的奇怪聲音吵醒。我把電話線拔出來,它還是不停嗶嗶地響。還有我房間里的衛(wèi)生打掃得也不是很干凈。所以我希望你們能給我換一間更安靜整潔的房間。

  Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.

  前臺:針對您說的情況,我向您表示歉意。我們馬上給您換房間,請稍候片刻

  投訴問題常用句型百寶箱

  1. 顧客投訴問題

  1) There is no hot water/water boiler.

  沒有熱水/煮水器。

  2) The room is in a smell/too noisy.

  房間一團(tuán)糟/太吵了。

  3) The window curtain is full of dust.

  窗簾積滿了灰塵。

  4) The pillow cases are stained.

  枕頭套上有污漬。

  5) The bathtub/water closet is dirty.

  浴缸/抽水馬桶是臟的。

  6) The water closet is clogged ant when I flushed it , it overflowed.

  抽水馬桶堵住了。我一沖水,水就冒出來。

  7) There are no towels/toiletry items/toilet paper in the bathroom.

  衛(wèi)生間沒有浴巾/洗浴用品/廁紙。

  8) My necklace /watch/wallet is missing.

  我的項鏈/手表/錢包不見了。

  9) Get me your manager!

  把你們經(jīng)理叫來。


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