酒店日常英語(yǔ)對(duì)話
酒店日常英語(yǔ)對(duì)話
對(duì)話教學(xué)是英語(yǔ)教學(xué)的一個(gè)重要組成部分,它是培養(yǎng)學(xué)生交際能力的重要途徑。而學(xué)習(xí)英語(yǔ)的目的就是要讓學(xué)生學(xué)會(huì)與人交流。小編精心收集了酒店日常英語(yǔ)對(duì)話，供大家欣賞學(xué)習(xí)!
酒店日常英語(yǔ)對(duì)話1
C=Cashier 收銀員 G=Guest 顧客
C：Good morning, sir. May I help you?
先生，您早，有什么可以幫到您嗎?
G：Yes, I’d like to check out.
我想退宿。
C：Certainly sir. May I have your room key, please?
好的，請(qǐng)把房間鑰匙給我，好嗎?
G：Sure, Here it is.
好的，給你。
C：Just a moment, please. I’ll draw up your bill for you.
請(qǐng)等一下，我?guī)湍Y(jié)帳。
(After a while 過(guò)了一會(huì)兒)
C：Mr. Johnson, your bill totals US0, How would you like to make the payment?
約翰遜先生，您的賬單總計(jì)是 520 美元。您打算如何付款?
G：By credit card. Do you accept Visa?
用信用卡。你們接受維薩信用卡嗎?
C：Yes, Mr. Johnson.
是的，約翰遜先生。
G：Here you are.
給你。
C：(Print the card)Could you sign here , please?
請(qǐng)您在這兒簽名，好嗎?
G：Sure.
好的。
C：Thank you, Mr. Johnson. Here is your credit card and your receipt. Have a nice trip.
謝謝您，約翰遜先生。這是您的卡和收據(jù)。祝您旅途愉快。
酒店日常英語(yǔ)對(duì)話2
C=Front Office Clerk 前臺(tái)服務(wù)員 G=Guest 顧客
C：Good evening. Front Office . Can I help you?
晚上好，這里是前臺(tái)。有什么可以為您效勞?
G：This is Mrs. Stevenson， Room 1503. I’ve just checked in and I’m not happy with my room.
我是 1503 房的史蒂文森太太，剛?cè)胱〉?，我?duì)房間不滿意。
C：May I know what is wrong?
請(qǐng)問(wèn)有什么問(wèn)題嗎?
G：The room is smelly and there is someone’s hair on my bed! I didn’t expect such thinhs would happen in your hotel.
房間有股難聞的氣味，我的床上還有別人的頭發(fā)!我沒料到你們酒店會(huì)發(fā)生這樣的事情。
C：I’m sorry to hear that. Mrs. Stevenson. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.
很抱歉有這種事情，史蒂文森太太。我馬上派一個(gè)服務(wù)員拿空氣清新劑來(lái)，并且為您重新整床。
我們?yōu)榻o您帶來(lái)不便道歉。
G：That’s fine. Thank you.
好吧，謝謝。
C：You’re welcome， Mrs. Stevenson. My name is Simon， and if there is anything else I can do for
you， please don’t hesitate to call me .
不客氣，史蒂文森太太。我叫西蒙，如有什么我能效勞的，請(qǐng)盡管給我電話。
酒店日常英語(yǔ)對(duì)話3
R=Reservation Clerk 預(yù)定員 G=Guest 顧客
R：Good morning. Room Reservations . May I help you?
您早，客房預(yù)訂部，請(qǐng)問(wèn)有什么可以幫助您?
G：Yes，I’d like to book a room.
我想預(yù)訂一個(gè)房間。
R：Thank you， sir. For which date and how many guests will there be in your party?
謝謝您。要訂在什么時(shí)候?您一行有多少人?
G：From April 16th to 20th .Just my wife and myself.
4 月 16 日到 20 日。只有我和我太太。
R：From April 16th to 20th ?? .And which kind of room would you prefer， sir?
4 月 16 日到 20 日。請(qǐng)問(wèn)您想預(yù)訂哪種房間。
G：A Twin，please.
R：Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting ， sir. We have a twin room at US0 per night， will that be all right?
請(qǐng)別掛斷好嗎?我來(lái)檢查一下是否有空房間。(過(guò)來(lái)一會(huì)兒)讓您久等了，先生。我們有空余的雙床間，現(xiàn)在價(jià)格是每晚 180 美元，這樣可以嗎?
G：Ok， I’ll take it.
好的，我訂了。
R：Thank you ，sir. May I have your name and phone number， please?
謝謝您，先生。您能告訴我您的姓名和電話號(hào)碼嗎?
G：Sure. May name is Aaron Johnson， and my phone number is 3242-5827.
沒問(wèn)題。我叫艾倫.約翰遜，電話是 3242-5827.
R：Mr. Aaron Johnson， phone number is 3242-5827.??Excuse me， how do you spell your first name?
艾倫.約翰遜，電話是 3242-5827。請(qǐng)問(wèn)怎么拼寫您的名字?
G：It’s double A，R，O，N.
兩個(gè) A，R，O，N。
R：Double A，R，O，N. Thank you，Mr. Johnson. May I have your arrival time on April 16th?
兩個(gè) A，R，O，N。謝謝您，約翰遜先生。請(qǐng)問(wèn)您 4 月 16 日大概什么時(shí)候到酒店?
G：Around 9 p.m.
大約晚上 9 點(diǎn)。
R：Mr. Johnson， for the unguaranteed reservation， we can only hold the room by 6 p.m.， because it is the peak season now. If you make a guaranteed reservation ，we can hold the room overnight. Would you like me to make a guaranteed reservation by credit card?
約翰遜先生，因?yàn)楝F(xiàn)在是旺季，我們酒店的非擔(dān)保預(yù)訂只能保留到下午 6 點(diǎn)。您若做了擔(dān)保預(yù)訂，我們可以整夜都保留您的預(yù)訂。您愿意用信用卡做擔(dān)保預(yù)訂嗎?
G：Fine. Do you accept American Express?
好的。你們酒店接受美國(guó)運(yùn)通卡嗎?
R：Yes. May I know the number?
接受，請(qǐng)問(wèn)信用卡號(hào)是多少?
G：It’s 134986
號(hào)碼是 134986.
R：Thank you， Mr. Johnson. You’ve made a guaranteed reservation at the Guangzhou xx Hotel， from April 16th to 20th for 5 nights. If you can’t arrive as schedule， please inform us before 6 p.m. on April 16th .Thank you for calling and we look forward to serving you.
謝謝您，約翰遜先生。您已經(jīng)在廣州 xx 酒店辦理了擔(dān)保預(yù)訂，從 4 月 16 日到 20 日，預(yù)住 5天。您若不能如其到達(dá)，請(qǐng)務(wù)必在 16 日下午 6 點(diǎn)前通知我們。感謝您的電話，我們期待能為您服務(wù)。
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