酒店日常英語對(duì)話
酒店日常英語對(duì)話
下面是學(xué)習(xí)啦小編整理的酒店日常英語對(duì)話,歡迎大家閱讀!
酒店日常英語對(duì)話:
-(Knocking at the door.)-(敲門。)
-May I come in?-我可以進(jìn)來嗎?
-Come in,please.-請(qǐng)進(jìn)。
-Please don't come in.-請(qǐng)不要進(jìn)來。
-Just a moment(a minute),please.-請(qǐng)稍等一下。
-I'm sorry to disturb you.May I clean the room,sir?-對(duì)不起打擾你了,我來打掃一下房間好嗎?
-All right.Come in,please.-好的,請(qǐng)進(jìn)來。
-Please clean it when I am out.-我馬上要出去,請(qǐng)等一會(huì)兒打掃。
-May I change the water of the thermos now?-我現(xiàn)在可以換水嗎?
-Yes,please.-請(qǐng)換吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?
-下午我有幾位朋友來訪,請(qǐng)給加些熱水瓶和茶杯。
-Well,we'll send tea into the room when the visitors come.
-好,客人來訪我們會(huì)端茶進(jìn)來的。
-By the way,is there any mail for me?-順便一下,有我的郵件嗎?
-No.If there is,I'll give it to you in time.-沒有。如果有的話,我會(huì)及時(shí)給你送來的。
-Why did you come in without my permission?-你為什么沒經(jīng)我允許就進(jìn)來了?
-It's my negligence.I beg your pardon.-我疏忽了,請(qǐng)你原諒。
-I come and make the bed.Shall I do it now or later?-我來做夜床,你看是現(xiàn)在做還是等會(huì)兒做?
-Since you have come,you may do it now?-既然來了,現(xiàn)在就做吧。
-Here's your clean laundry.you'd better check it.-衣服洗好了,請(qǐng)您過目。
-I am collecting the fee of the long distance call.-我來收長(zhǎng)途電話費(fèi)。
-This is the bill for the room rent of half a day.-這是補(bǔ)半天房金的帳單。
-Here is a telegram for you.-這兒有一封你的電報(bào)。
-Why is it unsealed?-它怎么被拆開了?
-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.
-因?yàn)殡妶?bào)封面沒有收?qǐng)?bào)人姓名,服務(wù)臺(tái)為了查對(duì)姓名而拆開的。
-Have you lost anything today,sir?-先生,你今天丟過什么東西嗎?
-Yes,a wallet.I'm looking for it now.-丟了一只皮夾子,我正在找呢。
-What is there in the wallet?-皮夾子里有些什么?
-My daughter's photo and some money.-有一張我女兒的照片,還有一些錢。
-Look,is this wallet yours?-看,這只皮夾子是不是你的?
-Yes,it's mine.Thank you ever so much.-是我的,太感謝你了。
-I want to borrow China Daily of these days.-我要看這幾天的《中國日?qǐng)?bào)》。
-Please get some copise of China Pictorial for me.-請(qǐng)拿幾份《中國日?qǐng)?bào)》給我。
-Please bring some chairs for me.-請(qǐng)拿幾把椅子來。
-Please get me some soap.-衛(wèi)生間的肥皂要添了。
-The slippers are wornout.Change them for me,please.-拖鞋壞了,請(qǐng)給換一雙。
-Get a hot-water bottle,please.-請(qǐng)拿一只熱水瓶給我。
-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有點(diǎn)冷,請(qǐng)給我加一條毯子。
-I need another pillow.-我需要加一只枕頭。
-All right,I'll get it for you right away.-好的,我就去拿。
-Just a moment,I'll do it right now.-請(qǐng)稍等一下,我馬上給你辦好。
-Excuse me.-對(duì)不起。
-I am sorry.-很抱歉。
-I beg your pardon.-請(qǐng)你原諒。
-Pardon me for interrupting.-對(duì)不起打擾你們了。
-Please excuse me for coming so late.-請(qǐng)?jiān)徫襾磉t了。
-I'm sorry I was so careless.-很抱歉我太粗心了。
問候及回答:
1. Good morning (afternoon, evening), sir (madam).
早上(下午、晚上)好,先生(夫人)。
2. How do you do? Glad to meet you.
您好!(初次見面) 很高興見到您。
3. How are you? Fine, Thanks. And you?
您好嗎? 很好,謝謝。您好嗎?
4. Welcome to our hotel (restaurant, shop).
歡迎到我們賓館(餐廳、商店)來。
5. Wish you a most pleasant stay in our hotel.
愿您在我們賓館過得愉快。
6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.
希望您在我們賓館過得愉快。(客人剛?cè)氲陼r(shí)) 希望您在我們賓館過得愉快。(客人在飯店逗留期間)
I hope you have enjoyed your stay with us.
希望您在我們賓館過得愉快。(客人離店時(shí))
7. Have a good time!
祝您過得愉快!
電話用語:
8. **Hotel, front desk. Can I help you?
**飯店,前廳。您找誰?
9. Sorry, I’ve dialed the wrong number.
對(duì)不起,我撥錯(cuò)號(hào)了。
10. May I speak to your front office manager?
能和你們前臺(tái)經(jīng)理說話嗎?
11. Sorry, he is not in at the moment.
對(duì)不起,他現(xiàn)在不在。
12. Would you like to leave a message?
您要留口信嗎?
13. Pardon. I beg your pardon.
對(duì)不起,請(qǐng)?jiān)僬f一遍,好嗎? 對(duì)不起,請(qǐng)?jiān)僬f一遍,好嗎?
酒店日常英語句子二:
Receiving a walk-in guest. 為散客登記
How many people do you have ,XX Mr./Mrs.? 先生/小姐,請(qǐng)問您有幾位?
What kind of room do you prefer,XX Mr./Mrs. Please ? XX先生/小姐,請(qǐng)問您想要哪種房間?
Just a moment, I have to check if there’s a room available XX Mr./Mrs.
XX先生/小姐,請(qǐng)稍等,我看看有沒有空房。
Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 給您我們酒店介紹和價(jià)目表。
We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐,我們給您九折優(yōu)惠。
Would you like to register, please? XX Mr./Mrs. XX先生/小姐,請(qǐng)您登記,好嗎?
You have to register individually, please. XX Mr./Mrs. XX先生/小姐,請(qǐng)您們分開登記,好嗎?
Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐請(qǐng)您填一下登記表。
Would you please put your nationality there, sir? 先生,請(qǐng)您將您的國籍寫在這兒。
Would I ask you to put your name in block capital? XX Mr./Mrs.
XX先生/小姐請(qǐng)用大寫字母寫您的名字,好嗎?
May I have your occupation, please? 請(qǐng)問您的職業(yè)?
Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐,請(qǐng)簽名。
Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.
XX先生/小姐,能出示一下您的護(hù)照嗎?
I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.
XX先生/小姐,恐怕您的房間還沒收拾好,希望您不介意在這里等一下。
How would you like to pay by cash or credit card,XX Mr./Mrs. ? XX先生/小姐,請(qǐng)問您是現(xiàn)金或是信用卡付款?
How long will you stay here,XX Mr./Mrs.? XX先生/小姐,您準(zhǔn)備在我們酒店住多久?
How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.
XX先生/小姐,您付現(xiàn)金還是用信用卡付賬?
Please pay at the cashier over there,XX Mr./Mrs. XX先生/小姐,請(qǐng)到那邊的收銀臺(tái)付款。
Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.
XX先生/小姐,在我準(zhǔn)備鑰匙卡的時(shí)候,您能填一下這張表嗎?
May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.
XX先生/小姐,能用一下您的護(hù)照填一下您的簽證號(hào)碼和入境口岸嗎?
Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.
XX先生/小姐能告訴我您的離店日期嗎?
Our rack rate is RMB 498,XX Mr./Mrs.. XX先生,我們的門市價(jià)格是498元。
The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.
XX先生/小姐,雙人房是368元加上15%的服務(wù)費(fèi),不包括早餐。
I have to ask you to pay RMB1500 for deposit,XX Mr./Mrs.. XX先生/小姐,您需要付1500元人民幣作為押金。
As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.
按酒店規(guī)定,沒有預(yù)訂的客人得付一天房費(fèi)作為押金。
Would you like a smoking or non-smoking room , XX Mr./Mrs.?
XX先生/小姐,您需要一間吸煙房還是不吸煙房?
XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.
XX先生/小姐,您的房間號(hào)碼是2103。這是您的房間鑰匙,房間是498元每晚,免服務(wù)費(fèi)。行李生會(huì)帶您去房間的,祝您愉快。
Please remember to return your key before you leave our hotel , XX Mr./Mrs.
XX先生/小姐,在您離開酒店前,請(qǐng)記住歸還鑰匙。
Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.
先生,這是您的房間鑰匙和房卡,您的房費(fèi)包括西餐廳的一次(自助)早餐。
The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.
XX先生/小姐,我們的退房時(shí)間延遲到下午2:00。
XX Mr./Mrs. Would you please sign your name here? XX先生/小姐,請(qǐng)您簽一下名?
XX Mr./Mrs. May I confirm your departure date , Please ? XX先生/小姐,能確認(rèn)一下您的離店日期嗎?
Registering a tour group 為團(tuán)隊(duì)登記
XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐,請(qǐng)問誰是領(lǐng)隊(duì)?
I’d like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.
XX先生/小姐,我想確認(rèn)一下貴團(tuán)的預(yù)訂和日程。
Is there any change in the number in your group ,XX Mr./Mrs.? XX先生/小姐,您的團(tuán)隊(duì)人數(shù)有變化嗎?
You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.
XX先生/小姐,您們預(yù)訂了14個(gè)雙人間和6個(gè)單人間。 這是住房名單,對(duì)嗎?
XX Mr./Mrs. Here are the room keys and breakfast vouchers. XX先生/小姐,這是房間鑰匙和早餐券。
XX Mr./Mrs. Your check out time is 8:00 a.m. on the 16th. Has there been any change in your schedule? We’ll arrange a morning call at 6:30 am.
XX先生/小姐,您們是16日早8:00離店,日程有變化嗎?我們安排早6:30叫早。
XX Mr./Mrs. If there is any change, Would you notify the Front Desk, please?
XX先生/小姐,如有變化,請(qǐng)通知前臺(tái)。