銀行業(yè)務(wù)常用表達(dá):回答客戶問(wèn)題
銀行業(yè)務(wù)常用表達(dá):回答客戶問(wèn)題
下面是學(xué)習(xí)啦小編整理的銀行業(yè)務(wù)常用表達(dá):回答客戶問(wèn)題,歡迎大家閱讀!
對(duì)話一:
Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?
顧客:勞駕,請(qǐng)問(wèn)我能不能提取存款嘗付我在中國(guó)買東西的費(fèi)用?
Clerk: Certainly, sir. How much do you draw?
職員:當(dāng)然可以,先生。您要取多少錢?
Customer: RMB 8,000 please. Would you please tell me my balance?
顧客:請(qǐng)給我人民幣8,000元。請(qǐng)把我?guī)ぬ?hào)上的節(jié)余金額告訴我好嗎?
Clerk: Yes, sir. Your balance is RMB 34,000.
職員:好的,先生。你的帳戶余額是人民幣34000元。
Customer: I am sorry, but may I ask one more question?
顧客:對(duì)不起,我能不能再問(wèn)一個(gè)問(wèn)題?
Clerk: Of course, please do. What is it?
職員:當(dāng)然可以了。請(qǐng)問(wèn)是什么問(wèn)題?
Customer: What is the interest rate for the saving account?
顧客:儲(chǔ)蓄存款的利率是多少?
Clerk: The detailed information is on the board. Please go and see it.
職員:詳細(xì)的情況在那塊利率牌上。請(qǐng)去那里看看吧。
Customer: Many thanks.
顧客:非常感謝。
對(duì)話二:
Customer: Excuse me, but could you help me?
顧客:對(duì)不起,能幫我一個(gè)忙嗎?
Clerk: With pleasure. What can I do for you?
職員:很高興為您效勞。我能為您做些什么?
Customer: Could you tell me where I can find Mr Zhang?
顧客:請(qǐng)告訴我張先生在哪里,好嗎?
Clerk: Sure Miss. Mr Zhang is upstairs.
職員:沒(méi)問(wèn)題,小姐。張先生在樓上。
Customer: Thank you very much.
顧客:非常感謝。
Clerk: Not at all, miss.
職員:不客氣,小姐。